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Help Center

I am an App User

I am an App User

Mobile & web app walk through articles

📖 Mobile App | Android & iOS

Mobile App: Sponsors Booths Products

Mobile App: Delete Brella account

Mobile App: Navigate Speakers

Mobile App: Set up Your Profile for Networking

Mobile App: Using The Report/Block user function

Mobile App: Using The Tab Bar On The Brella App

Mobile App: Using Global Search

Mobile app: How to join a Breakout Room Meeting

Mobile App: How To Join An Event In Brella

Mobile App: Home screen

Mobile App: Change Interests

Mobile App: Edit my account

Mobile App: Browser and platform support for Brella

Mobile App: Notifications about meetings and chat requests

Mobile App: Navigate Schedule Timeslots

Mobile App: Navigate Virtual booths

Mobile App: Navigate Streams/Main Stage

Mobile App: Select time zone

Mobile App: Bookmark and Create your event agenda

Mobile App: Set networking availability

Mobile App: Set networking availability from schedule

Mobile App: Using QR codes to find fellow attendees and network

Mobile App: 1:1 Chatting

Mobile App: Joining a Meeting

Mobile App: Push Notifications Setup

Mobile App: Start Networking in the People Tab

Mobile App: Edit Profile and Cover Photos

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📖 Web App | next.brella.io

Web App: Edit my account

Web App: Change Interests

Web App: Edit Profile and Cover Photos

Web App: Create an Event Profile

Web App: Edit event profile

Web App: Select time zone

Web App: Claim an invite through email or Brella account

Web App: Networking in the People Tab

Web App: Sponsors Booths Products

Web App: Enable Notifications

Web App: Bookmark People, Sessions, and Speakers

Web App: Enable desktop notifications

Web App: Set up Profile for Networking

Web App: Browser and platform support for Brella

Web App: Notifications about meetings and chat requests

Web App: Join a Breakout room meeting

Web App: Navigate Streams/Main Stage

Web App: Navigate Virtual Booths

Web App: Navigate Schedule timeslots

Web App: Navigate Speakers

Web App: Set networking availability

Web App: Create your own event agenda with Bookmarks

Web App: Set your networking availability from the meeting agenda

Web App: Set your networking availability

Web App: Schedule filter

Web App: Join a past event

Web app: How to view the past content of an event in Brella

Web App: Log in to Brella with Email

Web App: Delete Brella account

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📖 Tickets

Tickets: Purchase Journey (Individual)

Tickets: Purchase Journey (Multiple)

Tickets: Calendar Button

Tickets: Supported Payment Methods

📖 Using Brella For The First Time

New to Brella: How to view the past content of an event

📖 Networking: 1-1 Meetings & Chat

Networking: 1:1 Meeting Status

Mobile App: Understanding the 1:1 Brella Meetings

Mobile App: Test and prepare for a Brella virtual meeting

Mobile App: Networking With other participants via Chat Message

Mobile App: How can I cancel or reschedule a meeting?

Mobile App: Interacting with others through the chat on schedule, streams, sponsors booths, and sessions

Mobile App: What does 'waiting for an answer' mean?

Mobile App: Required device support for Brella meetings

Mobile App: How to Suggest a Meeting as a Virtual Attendee?

Networking: Understand 1:1 Brella Meetings

Networking: Test and prepare for virtual meetings

Networking: Suggest a Meeting as a Virtual Attendee.

Networking: Locate 1:1 meetings as a Virtual Attendee

Networking: Meeting location for in-person attendee

Networking: Invite others to the meeting room as Virtual Attendees

Networking: Required Browser support for Brella meetings

Networking: Cancel or reschedule meetings

Networking: Notification -'waiting for an answer'

Networking: Filter Attendees

Networking: Interact with other Attendees

Networking: Network via Chat Message

Networking: Notification - "Meeting Requests Remaining"

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📖 Your Schedule & Availability

Your Schedule & Availability: Availability during bookmarked sessions

Your Schedule & Availability: Calendar sync

Your Schedule & Availability: Troubleshooting calendar sync

Your Schedule & Availability: Introduction to Calendar sync

📖 Troubleshooting

Troubleshooting: Most Common Issues When Signing up into Brella

Troubleshooting: Common Issues Related to Strong Firewall Security Setup

Troubleshooting: Authentication Email or Magic Link for Admin and Sponsor login

Troubleshooting: Join code

Troubleshooting: 3 Steps to Reset the Mobile App

Troubleshooting: Audio Settings for Virtual Meetings on Mobile

Troubleshooting: Audio Settings for Virtual Meetings on Desktop

Troubleshooting: Audio Settings for Live Stream on the Web App

Troubleshooting: Live Stream Issues

Troubleshooting: Announcement Settings

Troubleshooting: Clear cache on your browser

Troubleshooting: Clear cache on the mobile app

Troubleshooting: Chat Issues

Troubleshooting: Meetings and Chats Not Visible

Troubleshooting: “Phantom” Notifications on Mobile App

Web App: Technical Troubleshooting Steps

I tried to sign in to Brella but I got ”Server error” - What now?

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