Understand the Meeting Status differences

Know what your options are when receiving a meeting request at a glance.

When you receive a meeting request you'll be able to:

1) accept

2) reschedule

3) cancel with the chat closed/chat open, or

4) leave a meeting as pending which means you have neither accepted nor cancelled.

In this article, we explain the definition of each meeting status.

⚑Note! You'll receive notifications 5 mins before an accepted meeting is about to happen.  Remember to enable the notifications! Check here how to do it.

πŸ‘‰View of your meetings on the Home page

Here you can also act on the meeting suggestion (accept, reschedule or decline)


❗Remember to act on your meeting requests! Leaving meeting requests as pending is not recommended as it blocks time slots for other attendees and may lower your Brella matchmaking score. 


Your meeting has been accepted, great!

πŸ‘‰If you're attending a virtual event, you'll find the meeting time and location in the chat and from the event schedule. To start the meeting, you just need to click on the video icon! See how virtual meetings work here.

πŸ‘‰If you are attending an in-person/hybrid event, most likely, you'll be shown a table number. However, if all the tables are full, please set up your own meeting location with your partner.

Some events won't have dedicated meeting times or tables, but don't worry. Simply talk with your partner to choose a time and place to meet yourselves.

πŸ‘‰You will receive a push notification reminder of your meeting 5 minutes before.

Remember to be on time for your meeting, and remember to leave on time to free the spot for the next meeting.


Don't worry! Your meeting has been rescheduled - that means your match still wants to meet you but at a different time.

πŸ‘‰ The chat is open now! So you two can arrange a better meeting time, and you can reschedule a meeting as many times as needed.

Please note: If you reschedule right after sending a meeting request, the chat will not be open, as your match still needs to accept or decline the request.

Canceled with chat open/closed

If your meeting request is canceled, then your meeting will not happen.

πŸ‘‰This can happen for many reasons; the most common one is that your match simply was too busy to meet you. Be sure to check if the chat is open, as they may still want to chat.

Sometimes, unfortunately, meeting requests aren't relevant and they are declined. But think of it as a new opportunity to use this time slot to suggest a meeting to the right person.

πŸ‘‰ If you are the one who is declining the meeting, you will have to choose either to "Keep the chat open" or "Close the chat". We'd recommend keeping the chat open as you may still be interested in contacting that person afterward.


If a meeting status is pending, that means the meeting is not confirmed yet, either by you or the other party. There is also no meeting location set yet.

πŸ‘‰Please do not leave any meeting requests you receive as pending. By accepting or declining you allow others to either plan their agenda or book a new meeting.

Leaving many pending meeting requests may lower your Brella matchmaking score.

πŸ’‘ Tip! You’ll be notified of all meeting status changes by email and push notifications.

Last updated on February 2021. 

Written by Nita Kumpu. 


If you didn’t find an answer to your questions, please contact the Support Team here.