1. Help Center
  2. For Attendees & Sponsors
  3. 📖 Manage your Brella account

How can I change my email?

You can change your email by navigating to the Account icon, enter your new email address, and then your old password.

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To change your email for Brella account:

  1. Go to next.brella.io and login into your account.
  2. Go to your account settings, enter your new email on the email field.
  3. Then you'll get asked to input your password. *Your current Brella's account password.*
    Screenshot 2020-12-10 at 9.37.56
  4. If your password is correct, you will receive a green check message ✅ , and it means your email has been changed successfully.
  5. Otherwise, you will receive an error message saying Brella could not change your account information.

🔍 Note! You can change your email only if you know your current password. If you cannot remember it, you can request a new password by following these steps

Other sign-in methods

If you signed in with Google, Facebook, LinkedIn, changing your email directly in Brella is not possible. 

  1. Create a new Brella account with the preferred email
  2. Select the option 'Create Brella account' using a personal or working email and rejoin the event.

    👉 Note: When changing your email, you can always login back to Brella with the new credentials by using the same sign-in method. Your chat and event information should remain intact.


    Last updated on March 2021. 

    Written by Nita Kumpu. 

    Nita-rounded

    If you didn’t find an answer to your questions, please contact the Support Team here.

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