Engagement metrics show how engaged/active your attendees were at your event in Brella in terms of meetings and chats.
This section is dedicated to your attendees' overall engagement (pre-and on-site engagement) throughout the event. The amount of meeting requests and how other attendees respond to them is shown below with definitions.
❗Note: You'll miss all data points regarding the open chat if disabled.
Meetings and open chats
- Meetings requests are the sum of all accepted, pending, pending reschedule, canceled/rejected (chat left open), and canceled/rejected (chat left closed) meeting requests.
- Accepted meetings are the total number of accepted meetings by all attendees at your event.
- Pending meeting is the total number of meeting requests left unanswered.
- Pending reschedule is the total number of meeting requests that are pending reschedule approval. In other words, when an attendee asks their match to reschedule a meeting, this meeting request will be counted.
- Canceled/rejected (chat left open) represents the sum of canceled and rejected meeting requests where an attendee decided to leave the conversation open.
- Canceled/rejected (chat left closed) represents the number of rejected meeting requests where an attendee decided to leave the chat closed.
- Open chats refer to the sum of chats exchanged among attendees.
- Answered is the number of open chat requests that were answered at some point, but maybe still at the open chat stage or may have been converted to meetings.
- Pending refers to the sum of chat requests left without a response.
- Converted to accepted meetings refers to the sum of chats that were converted into 1:1 meetings.
Meetings and open chats pie charts
- Meetings: display the distribution of answered, pending, and canceled/rejected meetings.
- Chats: display the distribution of answered, pending and chats turned into accepted meetings.
Last updated on November 2021.
Written by Stephanie Campano Valenzuela.
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