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  3. πŸ“– Event basic setup questions

Platform setup process

Getting your platform up and running is an easy and smooth process for you and your team.

⚑Note: This article is relevant only for Brella Enterprise and Self-Service customers. 

Here's what you can expect:

πŸ‘‰ Initial setup

  • Our KAM or AE will open your event on our Brella platform
  • Right after you'll get introduced to your CSM (for Enterprise), our support team and invited to join the event platform
  • Once you have joined the event. Your event platform is up and running so that you and your team can start exploring the Admin Panel

πŸ‘‰ Platform configuration and content update

  • Our support team will share the next steps and guides for you to start adding your content and building up the event
  • You'll have at your disposition four different sources of information that will be your best friend to build an amazing event:

    - Help Center
    - Virtual Material Bank 
    - Chatbot: from the  Admin Panel and Brella's website
    - Support Team

πŸ‘‰ Additional Services

As an additional option, Brella offers you the possibility to get extra Consultant Services with a specialized CSM to tackled your event Strategic questions i.e:

  • Define your Key goals and objectives
  • Targeting and Monetizing options for your event
  • Best practices for Hosted-Buyer Program
  • Pre-event and Post-event data analytics 

⚑Note: If you're already a Brella customer and would like to know more about our additional services, contact your designated KAM or CSM, for others, please send us a request through our contact us form.


Last updated in February 2021. 

Written by Wendy RendΓ³n

 me-rounded

 

If you didn’t find an answer to your questions, please contact the Support Team here.

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