Help Center

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Help Center

For Event Organizers

For Event Organizers

Learn how to create events, add matchmaking, manage your event details, and much more in the admin panel (manager.brella.io).

📖 Attendee registration

The Brella registration process step by step

What is the open join code/URL?

Open join code/URL: Customize your event URL

What is invite-only?

Invite-only: Generate unique join codes & links by importing a csv file

Invite-only: Updating invites with the csv file import

Invite-only: Generate unique join codes manually

Invite-only: How to send invites to your attendees

Invite-only: Add invites (unique join codes) quickly while being on-site

Invite-only: Delete invites (unique join codes) manually

How to send the Brella join code to your attendees?

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📖 Details of your event

Changing event details

Overview: Find your event URL/link

Your event type: in-person, virtual, or hybrid event

Change your event's date and time format

Add a meeting area map to your event - hybrid & in-person

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📖 Customization

Customization: Color theme

Customization: Event logo

Customization: Event cover photo

📖 Matchmaking & Interests

How to enable matchmaking

Learn what Matchmaking Categories, Interests & Intents are

Guide on how to use Matchmaking beyond networking - Use Cases

Create matchmaking categories from scratch or with a template

Creating & editing your matchmaking categories in a spreadsheet (csv)

Upload the matchmaking categories with a csv file

Removing Matchmaking categories, interests & intents

Matchmaking checklist before upload

How to download my Matchmaking data

How to disable matchmaking

See more

📖 Attendees & Groups

Attendees: Participant networking status

Attendees: Removing participants

Attendee: What happens when an attendee 'Starts networking'?

Attendees: What happens if an attendee 'Skips networking'?

Attendees: Get participants' sign-in method

Attendees: Cannot find a participant profile at the event

Attendees: Export participants list

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📖 Speakers

Speakers: Add a speaker profile

Speakers: Import & export list

Speakers: Re-order speakers in a session

Speakers: Deactivate the Speakers tab

📖 Streams

Add a stream

Enable live chat for Stream

Add sidebar integrations to the Stream tab

Name and structure your Streams in the admin panel for analysis purpose

Test your stream set up

Customizing the Stream tab

Stream dimensions

Find the embed link for your Stream

Can there be a delay for a live stream to load on Brella?

Stream analytics

Disabling streams- one or the whole tab

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📖 Breakout rooms

Create a breakout room

Hosting a breakout room in Brella

How to access the Brella Host URL

Testing breakout rooms as a host

Breakout rooms view for participants

How to record a Breakout Room Session Step-by-Step

How to share the Breakout Room recordings file

Embed a breakout room recording as On-demand content

Rename the Breakout room tab

How to delete a breakout room

Disabling a breakout room or the breakout room tab

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📖 Sponsors & Booths

Sponsors: Enable/disable the Sponsors tab

Sponsors: Create sponsor and partner profiles one by one

Sponsors: Import & export sponsor profiles and booths

Sponsors: Edit Sponsors' details

Sponsors: Rename the Sponsors page

Sponsors: Organize your sponsor's list

Sponsors: Delete a sponsor or sponsor category

Sponsors: Manage sponsorship categories

Sponsors: Sponsor analytics

Representatives: Linking sponsor reps to sponsor booths

Representatives: Reason why reps are not showing up in the booth

Representatives: Remove sponsor representatives from the virtual booth

Virtual booths: What can I embed into a Virtual Booth?

Virtual booths: Upload & embed items in the carousel section

Virtual booths: Upload & embed items in the side bar section

Virtual booths: Enable & manage live chat for booths

Virtual booths: Find the booth's content embed URLs

Virtual booths: A use case for virtual booths beyond sponsors

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📖 Event info pages

Create an Info Page

Add helpful event information by using Event Info pages

Add Brella's Troubleshooting infographic to the Event Info

Can I add conversion pixels in Brella?

📖 Announcements & Reminder emails

What emails can I send through Brella?

Brella reminders during an event

Event reminder email

Pending notifications reminder emails

Send event announcements to your attendees

How participants see event announcements & notifications

Announcement visibility

Edit or delete announcements

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