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Help Center

For Event Organizers

For Event Organizers

Learn how to create events, add matchmaking, manage your event details, and much more in the admin panel (manager.brella.io).

📖 The basics to setup your event

Quick guidebook for your first event on Brella

Edit the details of your event

Setup your event type on Brella

Event menu navigation customization

Registration methods for your attendees

Manage attendees, speakers, and admins on the People tab

Brella matchmaking

Create your first schedule on Brella

Create your first stream on Brella

Create your first sponsor or partner profile

Utilizing virtual booths at your event

Add Sponsor ads to your event on Brella

Add your first Custom page to your event

Post-event information

Your Brella event results and exports

Overview tab and its value

See more

📖 Tips to build up your event

10 useful tips for building your Brella event

Communications & engagement plan

Image file format and dimensions for your Brella event

Networking: Best practices for meeting slots tags

Networking: Choose how your attendees suggest a meeting with one another

Networking: Hosted-Buyer Program

Sponsors: How to increase your partner's brand exposure through sponsored sessions

Engagement: Use and manage the Brella live chats

Virtual Booth: Convert an image into a URL link using Brella

Schedule: Enable traffic session analytics

After launch: Do not delete any meeting slot or matchmaking categories after the event launch

Use Custom Pages to add more information about your event

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📖 Attendee registration

The Brella registration process step by step

What is the open join code/URL?

Open join code/URL: Customize your event URL

What is invite-only?

Invite-only: Create unique join codes & links with the csv file import

Invite-only: Generating new invites with the csv file import

Invite-only: Generate unique join codes manually

Invite-only: How to send invites to your attendees

Invite-only: Add invites (unique join codes) quickly while being on-site

Invite-only: Delete invites (unique join codes) manually

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📖 Using Brella with other tools

What you should know when using third-party engagement tools within Brella

Where to embed a stream/session URL/link in Brella

Solutions for virtual booth’s material errors

Promote virtual booth’s traffic from the People’s page

Add sidebar integrations to the Stream tab and Schedule sessions

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📖 Engagement overview & Checklist

Checklist: 5 steps to launch your event

Overview: Find your event URL/link

Overview: Attendee average engagement

Overview: Attendee with/out meetings

Overview: Engagement chart

Overview: Pre-engagement chart

Overview: Engagement & new attendees chart

Overview: Matchmaking selections

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📖 Details of your event

The basic details of your event

Your event type: in-person, virtual, or hybrid event

Add your event's logo on Brella

Add a banner/cover photo to your event

Add a meeting area map to your event

Change your event's date and time format

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📖 Matchmaking & Interests

How to enable matchmaking

How to disable matchmaking

Creating your matchmaking categories in a spreadsheet

Upload the matchmaking categories with a csv file

Add matchmaking categories one by one (manually)

Removing Matchmaking categories, interests & intents

Matchmaking checklist before upload

How to download my Matchmaking data

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📖 Attendees, Admins & Speakers

Admins: Manage admins on the Admin Panel

Attendees: Removing participants

Attendees: Networking status

Attendees: What happens if an attendee skips networking?

Attendees: Get participants' sign-in method

Attendees: Cannot find a participant profile at the event

Attendees: Export participants list

Speakers: Add a speaker profile

Speakers: Can I rearrange speakers in my sessions?

Speakers: Deactivate the Speakers tab

See more

📖 Streams

Add a stream

Enable live chat for Stream

Add sidebar integrations to the Stream tab

Customizing the Stream tab

Find the embed link for your Stream

How to find the embed link of a live stream or video from YouTube

How to find the embed link of a video recording or other file from Google Drive

Can there be a delay for a video stream to load on Brella?

Stream analytics

Disabling streams

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📖 Sponsors & Booths

Sponsors: Enable/disable the Sponsors tab

Sponsors: Create sponsor and partner profiles

Sponsors: Edit Sponsors' details

Sponsors: Rename the Sponsors page

Sponsors: Organize your sponsor's list

Sponsors: Delete a sponsor or sponsor category

Sponsors: Create different Sponsorship categories

Sponsors: Manage sponsorship categories

Sponsors: Sponsor analytics

Representatives: Linking sponsor representatives to sponsor booths

Representatives: Reason why sponsor representatives are not showing up in the booth

Representatives: Remove sponsor representatives from the virtual booth

Virtual booths: What can I embed into a Virtual Booth?

Virtual booths: Add items in the virtual booth carousel

Virtual booths: Embedding in the sidebar of the virtual booth

Virtual booths: Enable live chat for sponsor booths

Virtual booths: Find the booth's content embedded URL/links

Virtual booths: A use case for virtual booths beyond sponsors

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📖 Custom Pages

Add the Brella's Troubleshooting infographic to the Custom pages

Make the most out of Custom pages

Can I add conversion pixels in Brella?

📖 Announcements & Reminder emails

What emails can I send through Brella?

Pending notifications reminder emails

Event reminder email

How participants see event announcements & notifications

Send event announcements to your attendees

Announcement visibility

Edit or delete announcements

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📖 Brella Results & Exports

Exports & Analytics: Attendees

Exports & Analytics: Matchmaking

Exports & Analytics: Live Stream & Session views

Exports & Analytics: Sponsors

Understanding your Session's Brella traffic analytics

Understanding your Sponsor's Brella traffic analytics

Understanding your Stream's Brella traffic analytics

See more