Help Center

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Help Center

For Event Organizers

For Event Organizers

Learn how to create events, add matchmaking, manage your event details, and much more in the admin panel (manager.brella.io).

📖 Event Onboarding Experience

How do participants join an event on Brella?

The Event Onboarding Process (Step-by-Step)

What Is the Open Join Code/Join Link?

What Is Invite-Only?

How to invite participants to your event on Brella?

Invite-only: Generate unique join codes & links by importing a csv file (first upload)

Invite-only: Updating invites with the csv file import (after first upload)

Invite-only: Generate unique join codes manually

Invite-only: Add invites (unique join codes) quickly while being on-site

Invite-only: Delete invites (unique join codes) manually

Invite-Only: Filtering Attendee Invites

Invite-Only: Send Invite Emails From the Admin Panel

See more

📖 Event Details

Changing Event Details

Home: Find your event URL/link

Your event type: In-person, Virtual, or Hybrid

Change your event's date and time format

Enable Open Chat for your event

See more

📖 Customization

Customization: Event Onboarding

Customization: Event logo

Customization: Event cover photo

Customization: Home Screen

Customization: Color theme

Customization: Area Map *hybrid

Customization: Tabs

See more

📖 Ticketing

Enabling Ticketing for Your Event on Brella

Ticketing: Using Stripe to Generate Tickets

Ticketing: Setting Up the Registration Page

Ticketing: Setting Up the Registration Form

Ticketing: Steps to create a coupon for paid tickets with Stripe

Ticketing: Speakers, Schedule, Sponsors Highlight and Appearance of the Registration Page

Ticketing: Payment Methods

Ticketing: Taxes

See more

📖 Matchmaking & Interests

How to enable Matchmaking

Learn what Matchmaking Categories, Interests & Intents are

Guide on how to use Matchmaking beyond networking - Use Cases

Create matchmaking categories from scratch or with a template

Creating & editing your matchmaking categories in a spreadsheet (csv)

Upload the matchmaking categories with a csv file

Reordering Matchmaking Interests

Removing Matchmaking categories, interests & intents

Matchmaking checklist before upload

How to download my Matchmaking data

How to disable matchmaking

See more

📖 Attendees & Groups

Attendees: Meeting Ratings

Attendee: What happens when an attendee clicks 'Set up my profile'?

Attendees: What happens if an attendee clicks 'I'll do this later'?

Attendees: Participant networking status

Attendees: Removing participants

Attendees: Export participants list

Groups: Creating Custom Groups

Groups: Adding and Removing Members

Groups: Merging Groups

Groups: Deleting Groups

Groups: Groups behavior after switching Event Type

Groups: Networking rules per group type

See more

📖 Speakers

Speakers: Add a speaker profile

Speakers: Import & export list

Speakers: Re-order speakers in a session

Speakers: Deactivate the Speakers tab

📖 Streams

Add a Stream

Stream Access Control per Group Type

Enabling & managing the Stream Chat

Find the embed link for your Stream

Add sidebar integrations to the Stream tab

Test your stream set up

Customizing the Stream tab

Stream dimensions

Can there be a delay for a live stream to load on Brella?

Stream Analytics

Disabling Streams - One or the Whole Tab

Add sidebar integrations to the Stream tab and Schedule sessions

How to embed on-demand videos & live streams to my Brella event?

See more

📖 Breakout Rooms

Create a Breakout Room

Hosting a breakout room in Brella

How to access the Brella Host URL

What host settings are there in a breakout room?

Breakout rooms view for participants

How to record a Breakout Room Session Step-by-Step

How to share the Breakout Room recordings file?

Embed a breakout room recording as On-demand content

Rename the Breakout room tab

How to delete a breakout room

Disabling a breakout room or the breakout room tab

See more

📖 Sponsors - Booths & Ads

Sponsors: Enable/disable Lead Scanning

Sponsors: Enable/disable the Sponsors tab

Sponsors: Create Sponsor and Partner Profiles One by One

Sponsors: Import & Export Sponsor Profiles and Booths

Sponsors: Edit Sponsors’ Details

Sponsors: Rename the Sponsors page

Sponsors: Organize your sponsor's list

Sponsors: Delete a sponsor or sponsor category

Sponsors: Manage sponsorship categories

Sponsors: Representatives and booth analytics

How to Invite Sponsors to Build the Virtual Booth on Brella?

Representatives: Link sponsor reps to virtual booths on the admin panel

Representatives: Remove sponsor representatives from the virtual booth

What are Banner Ads?

What Are Sponsor Ads?

Where Are Sponsor Ads Displayed?

Creating Sponsor Ads (People tab & Home page)

Display Share of Sponsor Ads

Monitoring your Sponsor Ads success

How many Ads can I have in one event?

Deleting a Sponsor Ad

See more

📖 Event Info Pages

Create an Info Page

How to make Event Info pages your event information folder

Tip! Add Brella's Troubleshooting Steps Infographic to the Event Info Pages

Can I add conversion pixels in Brella?

📖 Announcements & Reminder Emails

Event Reminder Email

Pending Notifications Reminder Emails

Announcements

Announcements visibility

Edit or delete announcements

How Participants See Announcements & Notifications in Brella

See more