📖 Ticketing

Ticketing: Payment Methods

Brella supports multiple payment methods through Stripe. To set up other methods other than the default ones, contact your Customer Success Manager.

In this article, we walk you through the different payment methods that can be enabled with the Brella ticketing system.

Brella uses Stripe for payment and ticketing processing. Therefore, any payment methods supported by Stripe, are also supported by Brella. The default method enabled for all clients is Cards (Visa, Mastercard, etc).  

In order to enable payment methods different from the default ones, contact your Customer Success Manager and Brella team will enable additional payment methods for your event.

Let's go through all the payment methods available.

Content of this article

  1. Cards
  2. Wallets
  3. Bank redirects
  4. Buy now, pay later
  5. Bank debits

Cards

Popular for consumers and businesses to pay online or in person. Stripe supports global and local card networks. Learn more →
PAYMENT METHOD
  • Cards

Popular globally

SUMMARY
ABOUT THIS PAYMENT METHOD
Type Accept Visa, Mastercard, American Express, Discover, Diners Club, and JCB payments from customers worldwide.
Confirmation
Immediate
Recurring payments
Yes
Refund support

Yes

Dispute support

Yes

Overview

 

Wallets

Improve conversion and reduce fraud on mobile. Customers pay with a stored card or balance. Learn more →
PAYMENT METHOD
  • Apple Pay

Popular globally
SUMMARY
ABOUT THIS PAYMENT METHOD
Type
Apple Pay enables frictionless card payments and eliminates the need to manually type card or shipping details.
Confirmation
Immediate
Recurring payments
Yes
Refund support

Yes

Dispute support

Yes

Overview
PAYMENT METHOD
  • Google Pay

Popular globally
SUMMARY
ABOUT THIS PAYMENT METHOD
Type Google Pay allows customers to make payments in your app or website using any credit or debit card saved to their Google Account, including those from Google Play, YouTube, Chrome, or an Android device.
Confirmation
Immediate
Recurring payments
Yes
Refund support

Yes

Dispute support

Yes

Overview
PAYMENT METHOD
  • Alipay

Popular in China
SUMMARY
ABOUT THIS PAYMENT METHOD
Type Alipay enables Chinese consumers to pay directly via online transfer from their bank account. Customers are redirected to Alipay's payment page to log in and approve payments.
Confirmation
Immediate
Recurring payments
Requires approval
Refund support

Yes

Dispute support

No

Overview
Supported currencies

CNY, AUD, CAD, EUR, GBP, HKD, JPY, SGD, MYR, NZD, and USD (depending on business locations)

PAYMENT METHOD
  • WeChat Pay

Popular in China
SUMMARY
ABOUT THIS PAYMENT METHOD
Type
 
WeChat Pay enables Chinese consumers to pay directly via online transfer from their account. Customers are given a QR Code to scan using their WeChat mobile application to approve payments.
Confirmation
Immediate
Recurring payments
No
Refund support

Yes

Dispute support

No

Overview
Supported currencies

CNY, AUD, CAD, EUR, GBP, HKD, JPY, SGD, MYR, NZD, and USD (depending on business locations)

 

Bank redirects

Improve conversion and reduce fraud with non-US consumers. Customers pay online using their bank account. Learn more →
PAYMENT METHOD
  • Bancontact

Popular in Belgium
SUMMARY
ABOUT THIS PAYMENT METHOD
Type
Accept payments using Bancontact, Belgium's most popular payment method.
 
 
Confirmation
Immediate
Recurring payments
Supported through Stripe via SEPA Direct Debit
Refund support

Yes

Dispute support

No

Overview
Supported currencies
EUR
PAYMENT METHOD
  • EPS

Popular in Austria
SUMMARY
ABOUT THIS PAYMENT METHOD
Type
EPS enables customers in Austria to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.
 
 
Confirmation
Immediate
Recurring payments
No
Refund support

Yes

Dispute support

No

Overview
Supported currencies
EUR
PAYMENT METHOD
  • giropay

Popular in Germany
SUMMARY
ABOUT THIS PAYMENT METHOD
Type
giropay enables customers in Germany to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.
 
 
Confirmation
Immediate
Recurring payments
No
Refund support

Yes

Dispute support

No

Overview
Supported currencies
EUR
PAYMENT METHOD
  • iDEAL

Popular in the Netherlands
SUMMARY
ABOUT THIS PAYMENT METHOD
Type
iDEAL enables customers in the Netherlands to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.
 
 
Confirmation
Immediate
Recurring payments
Supported through Stripe via SEPA Direct Debit
Refund support

Yes

Dispute support

No

Overview
Supported currencies
EUR
PAYMENT METHOD
  • Przelewy24

Popular in Poland
SUMMARY
ABOUT THIS PAYMENT METHOD
Type
Przelewy24 (P24) enables customers in Poland to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.
 
 
Confirmation
Immediate
Recurring payments
No
Refund support

Yes

Dispute support

No

Overview
Supported currencies
EUR, PLN
PAYMENT METHOD
  • Sofort

Popular in Germany, Austria, and Switzerland
SUMMARY
ABOUT THIS PAYMENT METHOD
Type
Sofort enables customers in Austria, Belgium, Germany, Italy, Netherlands and Spain to pay via direct online payouts from their bank accounts. Customers log into Sofort's payment page to approve payments.
 
 
Confirmation
Immediate directional confirmation; definitive confirmation delayed by typically 2 but up to 14 business days
Recurring payments
Supported through Stripe via SEPA Direct Debit
Refund support

Yes

Dispute support

No

Overview
Supported currencies
EUR
 

Buy Now, Pay Later

Reach customers who want to pay in installments. Your business still receives full payment at checkout. Learn more →
PAYMENT METHOD
  • Afterpay / Clearpay

Popular in Australia, Canada, France, New Zealand, Spain, the United Kingdom, and the United States
SUMMARY
ABOUT THIS PAYMENT METHOD
Type
Afterpay Clearpay is a buy now pay later method that enables customers in Australia, Canada, France, New Zealand, Spain, the UK, and the US to pay in 4 installments.
 
 
Confirmation
Immediate
Recurring payments
No
Refund support

Yes

Dispute support

No

Overview
Supported currencies
USD, CAD, EUR, GBP, AUD, NZD
PAYMENT METHOD
  • Klarna

Popular in Europe and the United States
SUMMARY
ABOUT THIS PAYMENT METHOD
Type
Klarna provides customers in Europe and in the US flexible financing to ease purchases online (such as pay at delivery and installments).
 
 
Confirmation
Immediate
Recurring payments
No
Refund support

Yes

Dispute support

Yes, by email from Klarna

Overview
Supported currencies
EUR, GBP, DKK, NOK, SEK, USD
 

Bank Debits

Popular for high-value, low-churn payments. Customers give permission for their bank account to be debited. Learn more →
PAYMENT METHOD
  • Canadian pre-authorized debits

Popular in Canada
SUMMARY
ABOUT THIS PAYMENT METHOD
Type
Pre-authorized debit payments enables customers in Canada to pay by providing their bank account details. Customers must accept a mandate authorizing you to debit their account and verify ownership of the account through micro-deposits or online verification.
 
 
Confirmation
4-5 business days
Recurring payments
Yes
Refund support

Yes

Dispute support

Yes

Overview
Supported currencies
CAD, USD
PAYMENT METHOD
  • ACH Direct Debit

Popular in the United States
SUMMARY
ABOUT THIS PAYMENT METHOD
Type
ACH Direct Debit payments enable customers to pay by providing their bank account details. Customers must accept a mandate authorizing you to debit their account and verify ownership of the account through instant verification or micro-deposits.
 
 
Confirmation
4-5 business days
Recurring payments
Yes
Refund support

Yes

Dispute support

Yes

Overview
Supported currencies
USD
PAYMENT METHOD
  • SEPA Direct Debit

Popular in Europe
SUMMARY
ABOUT THIS PAYMENT METHOD
Type
SEPA Direct Debit enables customers in the Single Euro Payments Area (SEPA) to pay by providing their bank account details. Customers must accept a mandate authorizing you to debit their account.
 
 
Confirmation
6 business days
Recurring payments
Yes
Refund support

Yes

Dispute support

Yes

Overview
Supported currencies
EUR

Last updated on April 2022. 

Written by Nick Salnikov. 

If you didn't find an answer to your questions, please get in touch with the Support Team here.

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