📖 Ticketing
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      Ticketing: Payment Methods

      Brella supports multiple payment methods through Stripe. To set up other methods other than the default ones, contact your Customer Success Manager.

      In this article, we walk you through the different payment methods that can be enabled with the Brella ticketing system.

      Brella uses Stripe for payment and ticketing processing. Therefore, any payment methods supported by Stripe, are also supported by Brella. The default method enabled for all clients is Cards (Visa, Mastercard, etc).  

      In order to enable payment methods different from the default ones, contact your Customer Success Manager and Brella team will enable additional payment methods for your event.

      Let's go through all the payment methods available.

      Content of this article

      1. Cards
      2. Wallets
      3. Bank redirects
      4. Buy now, pay later
      5. Bank debits

      Cards

      Popular for consumers and businesses to pay online or in person. Stripe supports global and local card networks. Learn more →
      PAYMENT METHOD

      • Cards

      Popular globally

      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type Accept Visa, Mastercard, American Express, Discover, Diners Club, and JCB payments from customers worldwide.
      Confirmation
      Immediate
      Recurring payments
      		 Yes
      Refund support

      Yes
      Dispute support

      Yes
      Overview

       

      Wallets

      Improve conversion and reduce fraud on mobile. Customers pay with a stored card or balance. Learn more →
      PAYMENT METHOD

      • Apple Pay

      Popular globally
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type
      Apple Pay enables frictionless card payments and eliminates the need to manually type card or shipping details.
      Confirmation
      Immediate
      Recurring payments
      		 Yes
      Refund support

      Yes
      Dispute support

      Yes
      Overview
      PAYMENT METHOD

      • Google Pay

      Popular globally
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type Google Pay allows customers to make payments in your app or website using any credit or debit card saved to their Google Account, including those from Google Play, YouTube, Chrome, or an Android device.
      Confirmation
      Immediate
      Recurring payments
      		 Yes
      Refund support

      Yes
      Dispute support

      Yes
      Overview
      PAYMENT METHOD

      • Alipay

      Popular in China
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type Alipay enables Chinese consumers to pay directly via online transfer from their bank account. Customers are redirected to Alipay's payment page to log in and approve payments.
      Confirmation
      Immediate
      Recurring payments
      		 Requires approval
      Refund support

      Yes
      Dispute support

      No
      Overview
      Supported currencies

      CNY, AUD, CAD, EUR, GBP, HKD, JPY, SGD, MYR, NZD, and USD (depending on business locations)
      PAYMENT METHOD

      • WeChat Pay

      Popular in China
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type
       
      WeChat Pay enables Chinese consumers to pay directly via online transfer from their account. Customers are given a QR Code to scan using their WeChat mobile application to approve payments.
      Confirmation
      Immediate
      Recurring payments
      		 No
      Refund support

      Yes
      Dispute support

      No
      Overview
      Supported currencies

      CNY, AUD, CAD, EUR, GBP, HKD, JPY, SGD, MYR, NZD, and USD (depending on business locations)
       

      Bank redirects

      Improve conversion and reduce fraud with non-US consumers. Customers pay online using their bank account. Learn more →
      PAYMENT METHOD

      • Bancontact

      Popular in Belgium
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type
      Accept payments using Bancontact, Belgium's most popular payment method.
       
       
      Confirmation
      Immediate
      Recurring payments
      Supported through Stripe via SEPA Direct Debit
      Refund support

      Yes
      Dispute support

      No
      Overview
      Supported currencies
      EUR
      PAYMENT METHOD

      • EPS

      Popular in Austria
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type
      EPS enables customers in Austria to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.
       
       
      Confirmation
      Immediate
      Recurring payments
      No
      Refund support

      Yes
      Dispute support

      No
      Overview
      Supported currencies
      EUR
      PAYMENT METHOD

      • giropay

      Popular in Germany
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type
      giropay enables customers in Germany to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.
       
       
      Confirmation
      Immediate
      Recurring payments
      No
      Refund support

      Yes
      Dispute support

      No
      Overview
      Supported currencies
      EUR
      PAYMENT METHOD

      • iDEAL

      Popular in the Netherlands
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type
      iDEAL enables customers in the Netherlands to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.
       
       
      Confirmation
      Immediate
      Recurring payments
      Supported through Stripe via SEPA Direct Debit
      Refund support

      Yes
      Dispute support

      No
      Overview
      Supported currencies
      EUR
      PAYMENT METHOD

      • Przelewy24

      Popular in Poland
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type
      Przelewy24 (P24) enables customers in Poland to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.
       
       
      Confirmation
      Immediate
      Recurring payments
      No
      Refund support

      Yes
      Dispute support

      No
      Overview
      Supported currencies
      EUR, PLN
      PAYMENT METHOD

      • Sofort

      Popular in Germany, Austria, and Switzerland
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type
      Sofort enables customers in Austria, Belgium, Germany, Italy, Netherlands and Spain to pay via direct online payouts from their bank accounts. Customers log into Sofort's payment page to approve payments.
       
       
      Confirmation
      Immediate directional confirmation; definitive confirmation delayed by typically 2 but up to 14 business days
      Recurring payments
      Supported through Stripe via SEPA Direct Debit
      Refund support

      Yes
      Dispute support

      No
      Overview
      Supported currencies
      EUR
       

      Buy Now, Pay Later

      Reach customers who want to pay in installments. Your business still receives full payment at checkout. Learn more →
      PAYMENT METHOD

      • Afterpay / Clearpay

      Popular in Australia, Canada, France, New Zealand, Spain, the United Kingdom, and the United States
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type
      Afterpay Clearpay is a buy now pay later method that enables customers in Australia, Canada, France, New Zealand, Spain, the UK, and the US to pay in 4 installments.
       
       
      Confirmation
      Immediate
      Recurring payments
      No
      Refund support

      Yes
      Dispute support

      No
      Overview
      Supported currencies
      USD, CAD, EUR, GBP, AUD, NZD
      PAYMENT METHOD

      • Klarna

      Popular in Europe and the United States
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type
      Klarna provides customers in Europe and in the US flexible financing to ease purchases online (such as pay at delivery and installments).
       
       
      Confirmation
      Immediate
      Recurring payments
      No
      Refund support

      Yes
      Dispute support

      Yes, by email from Klarna
      Overview
      Supported currencies
      EUR, GBP, DKK, NOK, SEK, USD
       

      Bank Debits

      Popular for high-value, low-churn payments. Customers give permission for their bank account to be debited. Learn more →
      PAYMENT METHOD

      • Canadian pre-authorized debits

      Popular in Canada
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type
      Pre-authorized debit payments enables customers in Canada to pay by providing their bank account details. Customers must accept a mandate authorizing you to debit their account and verify ownership of the account through micro-deposits or online verification.
       
       
      Confirmation
      4-5 business days
      Recurring payments
      Yes
      Refund support

      Yes
      Dispute support

      Yes
      Overview
      Supported currencies
      		 CAD, USD
      PAYMENT METHOD

      • ACH Direct Debit

      Popular in the United States
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type
      ACH Direct Debit payments enable customers to pay by providing their bank account details. Customers must accept a mandate authorizing you to debit their account and verify ownership of the account through instant verification or micro-deposits.
       
       
      Confirmation
      4-5 business days
      Recurring payments
      Yes
      Refund support

      Yes
      Dispute support

      Yes
      Overview
      Supported currencies
      USD
      PAYMENT METHOD

      • SEPA Direct Debit

      Popular in Europe
      SUMMARY
      ABOUT THIS PAYMENT METHOD
      Type
      SEPA Direct Debit enables customers in the Single Euro Payments Area (SEPA) to pay by providing their bank account details. Customers must accept a mandate authorizing you to debit their account.
       
       
      Confirmation
      6 business days
      Recurring payments
      Yes
      Refund support

      Yes
      Dispute support

      Yes
      Overview
      Supported currencies
      EUR

      Last updated on April 2022. 

      Written by Nick Salnikov. 

      If you didn't find an answer to your questions, please get in touch with the Support Team here.

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