📖 Sponsor Analytics

Sponsor Analytics: Overview Engagement Breakdown

Learn how to navigate through engagement metrics on overview board, and view how many meeting requests and chats took place before and during the event.

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To be covered:

At the bottom of the overview tab, as a sponsor admin, you'll find the meetings request and chat activity charts that'll display breakdown information for each action during the event days.

Meeting request activity

  • Outbound - shows meeting requests sent by representatives
  • Inbound - shows meeting requests sent by other attendees
  • Total requests - at the center of the chart, find displayed the total meeting requests
  • Breakdown - on the right find the detailed list for accepted, pending, rescheduled, canceled, and declined meetings:

meeting-request-chart-sponsor-AP


Chat activity

  • Outbound - shows the chat requests sent by representatives
  • Inbound - shows the chat requests sent by other attendees
  • Total messages - at the center of the chart, find the total number of messages sent
  • Breakdown - on the right find the detailed list of unlimited chat messages and open chat requests (answered, converted to meetings, and pending):


chat-activity-chart-sponsor-AP



Last updated on July 2022. 

Written by Aynur Atayeva. 

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