📖 Sponsor Execution

Sponsor Execution: Manage Booth Chat

Learn how to manage virtual booth's open chat on web (next.brella.io) and mobile apps.

Image from Gyazo

As a representative, you have full control of the chat in your booth. You can send messages, images, emojis and delete them if needed.

To be covered:

Where to find booth chat (steps)

  • Go to next.brella.io or Brella mobile app
  • Navigate to 'Sponsors' tab (it can be named differently based on event organizer's entry)
  • Find and click on your booth
  • Great! Now on the right side you will find your booth's chat! 

How to manage (steps) 

  • Delete messages - you can delete all messages that you do not want to keep in your booth
    • Click on the three dots under the message (...), and click delete.
    • Then, a pop-up message will show and you need to click:
Image from Gyazo
  • Tag people - you can tag all visitors and address their requests by entering '@' and then name of that visitor:        
Image from Gyazo
  • Visitors profiles - you can check and suggest meetings to visitors who left a message in your booth chat
    • Navigate to visitor's profile and click on their profile
    • Check available time and suggest a meeting 
Image from Gyazo
  • Send images & gifs - you can send images and gif links that will then expand for a preview:

    Image from Gyazo

 âš¡ï¸ Note: You will not receive any notifications when the message is being sent in your booth chat. Please check your booth chat on frequent basis. This feature is coming soon! 

 âš¡ï¸ Note: Chat messages will not be available in the transcript form.


Last updated on July 2022. 

Written by Aynur Atayeva. 

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