πŸ“– User Login

User (app) Login: Reset password

Learn how to reset your password if you have forgotten it.

To be covered



Intro

Are you having trouble login into the Brella account since you have forgotten the password? Don't worry! You can reset your password directly from the Brella login page, and you don't have to create a new account.

❗Note that some events are hosted at Brella with a different join link (other than next.brella.io). So please read carefully what link or app you need to log in to join the event.


Reset password

Web

1. Go to next.brella.io

2. Enter the registered email address

3. Click on forgot password

4. Click on reset

5. Check your email inbox. You will receive an email with instructions to follow.

6. Click on change password and setup a new password

7. Login into the account with your new password

8. You're in!

 

Mobile

1. Go to Brella application

2. Enter the registered email address

3. Click on forgot password

4. Click on reset

5. Check your email inbox. You will receive an email with instructions to follow.

6. Click on change password and setup a new password

7. Login into the account with your new password

8. You're in!


If you want to create a new account, you can refer to Create a new account.

If you want to change your password, you can refer to Change password.


Last updated in December 2022.

Written by Yusra Mohideen

If you didn't find an answer to your questions, please contact the Support Team here.

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