📖 How chats work

Networking without suggesting a meeting -> Chat instead

You can contact another participants at the event without setting up a meeting. Instead, you can chat with them.

Content 

  1. How to send a chat message
  2. How to respond to a chat message

Occasionally, you may want to contact other participants through messages instead of arranging a meeting to know they are interested in having an enjoyable talk or are interested in the service or product you are trying to showcase.

In such cases, chatting with another participant can be a valuable way to determine whether a meeting should be held. In this article, we explain how you can start using Open Chat to connect with others.


1. How to send a chat message: 

  1. When you find an exciting contact from the event, click on the participant's profile to access their details from the Event home or the People page. 
  2. Press Chat under the attendee's details from the pop-up window. Introduce yourself and explain why you'd like to chat with them.
    ☝️ Note: You will have to write something to be able to send the message.
  3. Click Start the conversation to send the message, and wait until you get a response!  

Open-Chat-

💡 Tip! In case you wish to carry on with a face-to-face meeting, click "Suggest meeting" from the Chat window and choose a time for a meeting. Then, you can join a virtual room together where you can discuss easily. You can read more on this here: How to suggest meetings.

 

2. How to respond to a chat message?

If someone approaches you with a chat message, you'll get a notification for the first message, and it will appear in your messages which can be accessed from the top right corner of the web/mobile app.

💬  All new chat requests can be found under All conversations, in more detail under New chat requests. 

To review your new chats,  click to open the New chat requests and reply to the messages from the designated chat windows.

  • If you respond to a chat message sent to you, the conversation will be moved to "All conversations" and you will be notified of new messages. (Image 1)
  • If you don't respond to the chat message sent to you, the conversation will stay in "New chat requests" and you will not be notified of new messages. (Image 2)   

                

💡 Tip! In case you wish to carry on with a face to face meeting, just click "Suggest meeting" from the Chat window and choose a time for a meeting. Then, you can join a virtual room together where you can discus easily. You can read more on this here: How to suggest meetings.

 


Last updated on December 2021. 

Written by Nita Kumpu. 

Nita-rounded

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