Learn how Brella supports multiple payment methods through Stripe.
To be covered:
Intro
As Brella uses Stripe for payment and ticketing processing, any payment methods supported by Stripe, are also supported by Brella.
The default method enabled for all clients is Cards (Visa, Mastercard, etc). To set up other methods other than the default ones, contact your Customer Success Manager.
Supported Payment Methods
CARDS:
Popular for consumers and businesses to pay online or in person. Stripe supports global and local card networks. Learn more →
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type | Accept Visa, Mastercard, American Express, Discover, Diners Club, and JCB payments from customers worldwide. | |
| Confirmation |
Immediate
|
|
|
Recurring payments
|
Yes | |
|
Refund support
|
Yes |
|
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Dispute support
|
Yes |
|
WALLETS:
Improve conversion and reduce fraud on mobile. Customers pay with a stored card or balance. Learn more →
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Apple Pay
- Google Pay
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type | Google Pay allows customers to make payments in your app or website using any credit or debit card saved to their Google Account, including those from Google Play, YouTube, Chrome, or an Android device. | |
| Confirmation |
Immediate
|
|
|
Recurring payments
|
Yes | |
|
Refund support
|
Yes |
|
|
Dispute support
|
Yes |
|
|
Overview
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||
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Alipay
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WeChat Pay
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
WeChat Pay enables Chinese consumers to pay directly via online transfer from their account. Customers are given a QR Code to scan using their WeChat mobile application to approve payments.
|
|
| Confirmation |
Immediate
|
|
|
Recurring payments
|
No | |
|
Refund support
|
Yes |
|
|
Dispute support
|
No |
|
|
Overview
|
||
|
Supported currencies
|
CNY, AUD, CAD, EUR, GBP, HKD, JPY, SGD, MYR, NZD, and USD (depending on business locations) |
|
BANK REDIRECTS :
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Bancontact
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
Accept payments using Bancontact, Belgium's most popular payment method.
|
|
| Confirmation |
Immediate
|
|
|
Recurring payments
|
Supported through Stripe via SEPA Direct Debit
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
No |
|
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Overview
|
||
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Supported currencies
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EUR
|
|
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EPS
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
EPS enables customers in Austria to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.
|
|
| Confirmation |
Immediate
|
|
|
Recurring payments
|
No
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
No |
|
|
Overview
|
||
|
Supported currencies
|
EUR
|
|
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giropay
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
giropay enables customers in Germany to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.
|
|
| Confirmation |
Immediate
|
|
|
Recurring payments
|
No
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
No |
|
|
Overview
|
||
|
Supported currencies
|
EUR
|
|
-
iDEAL
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
iDEAL enables customers in the Netherlands to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.
|
|
| Confirmation |
Immediate
|
|
|
Recurring payments
|
Supported through Stripe via SEPA Direct Debit
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
No |
|
|
Overview
|
||
|
Supported currencies
|
EUR
|
|
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Przelewy24
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
Przelewy24 (P24) enables customers in Poland to pay directly via online payouts from their bank account. Customers are redirected to their bank's payment page to log in and approve payments.
|
|
| Confirmation |
Immediate
|
|
|
Recurring payments
|
No
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
No |
|
|
Overview
|
||
|
Supported currencies
|
EUR, PLN
|
|
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Sofort
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
Sofort enables customers in Austria, Belgium, Germany, Italy, Netherlands and Spain to pay via direct online payouts from their bank accounts. Customers log into Sofort's payment page to approve payments.
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|
| Confirmation |
Immediate directional confirmation; definitive confirmation delayed by typically 2 but up to 14 business days
|
|
|
Recurring payments
|
Supported through Stripe via SEPA Direct Debit
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
No |
|
|
Overview
|
||
|
Supported currencies
|
EUR
|
|
BUY NOW PAY LATER:
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Afterpay / Clearpay
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
Afterpay Clearpay is a buy now pay later method that enables customers in Australia, Canada, France, New Zealand, Spain, the UK, and the US to pay in 4 installments.
|
|
| Confirmation |
Immediate
|
|
|
Recurring payments
|
No
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
No |
|
|
Overview
|
||
|
Supported currencies
|
USD, CAD, EUR, GBP, AUD, NZD
|
|
- Klarna
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
Klarna provides customers in Europe and in the US flexible financing to ease purchases online (such as pay at delivery and installments).
|
|
| Confirmation |
Immediate
|
|
|
Recurring payments
|
No
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
Yes, by email from Klarna |
|
|
Overview
|
||
|
Supported currencies
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EUR, GBP, DKK, NOK, SEK, USD
|
|
BANK DEBITS
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Canadian pre-authorized debits
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
Pre-authorized debit payments enables customers in Canada to pay by providing their bank account details. Customers must accept a mandate authorizing you to debit their account and verify ownership of the account through micro-deposits or online verification.
|
|
| Confirmation |
4-5 business days
|
|
|
Recurring payments
|
Yes
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
Yes |
|
|
Overview
|
||
|
Supported currencies
|
CAD, USD | |
-
ACH Direct Debit
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
ACH Direct Debit payments enable customers to pay by providing their bank account details. Customers must accept a mandate authorizing you to debit their account and verify ownership of the account through instant verification or micro-deposits.
|
|
| Confirmation |
4-5 business days
|
|
|
Recurring payments
|
Yes
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
Yes |
|
|
Overview
|
||
|
Supported currencies
|
USD
|
|
-
SEPA Direct Debit
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
SEPA Direct Debit enables customers in the Single Euro Payments Area (SEPA) to pay by providing their bank account details. Customers must accept a mandate authorizing you to debit their account.
|
|
| Confirmation |
6 business days
|
|
|
Recurring payments
|
Yes
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
Yes |
|
|
Overview
|
||
|
Supported currencies
|
EUR
|
|
CASH BASED VOUCHERS
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Konbini payments
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
Konbini allows customers in Japan to pay for bills and online purchases at convenience stores with cash. To complete a transaction, customers receive payment codes for specific convenience stores along with a confirmation number. Customers then bring the information to a convenience store to make a cash payment. You will receive payment confirmation instantly, while funds will be available for payout after 4 business days. . More details |
|
| Confirmation |
Customer Initiated
|
|
|
Recurring payments
|
No
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
No |
|
|
Supported currencies
|
JPY | |
OXXO Payments
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
OXXO is a Mexican chain of convenience stores with thousands of locations across Latin America and represents nearly 20% of online transactions in Mexico. OXXO allows customers to pay bills and online purchases in-store with cash. To complete a transaction, customers receive a voucher that includes a reference number for the transaction. Customers then bring their voucher to an OXXO store to make a cash payment. You will receive payment confirmation by the next business day along with the settled funds. More details |
|
| Confirmation |
Customer Initiated
|
|
|
Recurring payments
|
No
|
|
|
Refund support
|
No |
|
|
Dispute support
|
No |
|
|
Supported currencies
|
MXN | |
-
Boleto payments
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
Boleto is an official (regulated by the Central Bank of Brazil) payment method in Brazil. To complete a transaction, customers receive a voucher stating the amount to pay for services or goods. Customers then pay the boleto before its expiration date in one of several different methods, including at authorized agencies or banks, ATMs, or online bank portals. You will receive payment confirmation after 1 business day, while funds will be available for payout 2 business days after payment confirmation. |
|
| Confirmation |
Customer Initiated
|
|
|
Recurring payments
|
Yes | |
|
Refund support
|
No |
|
|
Dispute support
|
No |
|
|
Supported currencies
|
BRL | |
REAL TIME PAYMENTS
Real-time payments let customers send money directly from their bank account or other funding source using an intermediary to authenticate, such as a phone number or other account. They’re a common payment type in Asia and Latin America.
Real time payments allow customers to pay more quickly, which can help improve conversion rates for the merchant. These payment methods have high customer uptake in the markets they operate in, allowing more customers to make payments to your business.
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Pay Now
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
PayNow is a Singapore based payment method that allows customers to make a payment using their preferred app from participating banks and participating non-bank financial institutions. Customers see a QR code when checking out with PayNow. They complete the payment by scanning it using a participating app. You receive confirmation from Stripe instantly when they complete the payment. . More details |
|
| Confirmation |
Customer Initiated
|
|
|
Recurring payments
|
No
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
NA |
|
|
Supported currencies
|
SGD | |
-
PromtPay
| SUMMARY |
ABOUT THIS PAYMENT METHOD
|
|
| Type |
PromptPay is a Thailand based payment method that allows customers to make a payment using their preferred app from participating banks. Customers see a QR code when checking out with PromptPay. They complete the payment by scanning it using a Thailand bank app. You receive confirmation from Stripe instantly when they complete the payment. . More details |
|
| Confirmation |
Customer Initiated
|
|
|
Recurring payments
|
No
|
|
|
Refund support
|
Yes |
|
|
Dispute support
|
NA |
|
|
Supported currencies
|
THB | |
The default method enabled for all clients is Cards (Visa, Mastercard, etc). To set up other methods other than the default ones, contact your Customer Success Manager.
Last updated - July 2022.
Written by Natasha Santiago.
If you didn't find an answer to your questions, please get in touch with the Support Team here.