I am an Event Organizer
- 📖 Getting Access | Stage 1
- 📖 Event Details | Stage 1
- 📖 Customization | Stage 1
- 📖 Ticketing | Stage 1
- 📖 Matchmaking | Stage 2
- 📖 Sponsors | Stage 2
- 📖 Schedule & Widget | Stage 2
- 📖 Attendees & Groups | Stage 3
- 📖 Event Onboarding | Stage 3
- 📖 Speakers | Stage 4
- 📖 Streams | Stage 4
- 📖 Breakout Rooms | Stage 4
- 📖 Event Info Pages | Stage 5
- 📖 Communications | Stage 5
- 📖 Home Analytics | Stage 6
- 📖 Exporting Reports | Stage 6
- 📖 Analytics Tab Overview | Stage 6
- 📖 Traffic Analytics | Stage 6
- 📖 Integrations | Stage 7
- 📖 Troubleshooting
I am a Sponsor
I am an App User
Getting Started with Events
Tips for Event Organizers
Streams: Delay in Live Stream
Learn why a delay may be seen in the live streams from third-party tools to Brella.
To be covered:
The delay varies depending on the streamer's and viewer's internet connection and geographical location. It will also depend on the streaming solution you are using. On average, a video stream from third-party tools loads from 10 to 30 secs later than the actual video.
💡 Tips to reduce the delay while streaming
You can suggest participants and your team to:
- Use a wired connection. If possible, connect your computer or laptop to your wireless Internet router using an Ethernet cable.
- Close down bandwidth-intensive programs to ensure you have enough capacity to stream smoothly. (Anything necessary while streaming)
- The minimum bandwidth that our platform requires to run is 3-5Mbps bandwidth, the minimum for watching streams. Without watching a stream, it can be less.
- Pause downloads (such as any updates) may be running in the background and turn off background updating programs.
- If you are in a place with lots of other people, you’ll also want to ask them to pause their downloads & updates or wait until they’re done before you start streaming.
Last updated - July 2023
Written by Yusra Mohideen
If you didn't find an answer to your questions, please get in touch with the Support Team here.