Learn how to send reminder emails to attendees that have pending meeting requests.
To be covered
- Schedule notifications reminder emails
- Delete notifications reminder emails
- Sample event reminder email format
We believe these emails are essential to increase participant pre-engagement and adoption. They are sent to remind attendees to check their profile in Brella and accept, decline, or reschedule pending meeting requests. This improves the overall networking experience. Scheduling these emails is optional, but we have found that these emails significantly improve meeting and adoption rates.
Schedule pending notifications reminder emails
We suggest this timeline to schedule these emails for your event:
|When?||Time||Type of email|
|3 days before||Morning||1st notifications reminder email|
|1 day before||Afternoon||2nd notifications reminder email|
|On the 1st day of the event||Morning||3rd notifications reminder email|
|1 day before the event||Morning||Event reminder email|
- Navigate to the Admin Panel - Communications.
- Under Emails, you will find two types of reminder emails.
- Add your first email by clicking on +Add reminder. You can send any number of pending meeting reminder emails.
- When done with the scheduling, click Save.
Once you are done, these emails will be saved by Brella and delivered based on the event time zone. e.g. if the event time zone is Amsterdam GMT -5:00, the first email shown in the image above will be sent at 9:00 AM, New York Time.
Delete pending notifications reminder emails
To delete a pending notification reminder email, you need to click on the "X," and it will be removed immediately.
After making changes, remember to click Save.
Sample event reminder email format
This type of email is automatic and cannot be customized at the moment.
👉Note! Do not schedule pending notification reminder emails for immediate sending, have at least 5 minutes between scheduling and sending.
Last updated - July 2022.
Written by Natasha Santiago.
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