Engagement: Use and manage the Brella live chats

In Brella, you can enable live chats in streams, sponsor virtual booths, and content sessions in the schedule.

Chats can be managed by all admins or event managers in Brella. They will be able to do it from their own Brella accounts. No need to go to the admin panel!

🌟Tip: Assign a control team to supervise that the chats are good, positive, and appropriate!

  • When can I enable live chats?
    You can enable live chats for streams, content sessions in the schedule, and virtual booths. You can enable a live chat 1 week before the event or the same day of the event, that is up to you.
  • How can I filter the messages in the chat?
    You can't filter them but you will be able to see always the first latest 100 messages created in the chat.

 βš‘️Note! Chat messages are not recorded in the admin panel. 

  • How to delete an inappropriate message?
    If you'd like to delete an inappropriate message, click on it, and then click 'Delete message'.

Screenshot 2020-05-05 at 14.04.54

πŸ‘‰Note: At the moment it is not possible to export chat messages from Brella.