I tried to sign in to Brella but I got ”Server error” - What now?

Restart your browser or app and try again. If that doesn't help, contact us at support@brella.io or send us a message through our live chat.

Oops, something went wrong! This can happen for a few different reasons, e.g. if the connection was cut during the log in process. Don’t worry, your account and data are still there.

To fix this issue: 

  • Please restart your browser and try again. With iOS, please force-close the app by double-clicking the home button and swiping up the Brella app. 
  • After closing it, please open it and try to log in again. With Android, open Settings, navigate to Apps, and choose Brella. There you can find an option to Stop/Force Stop the app. 
  • After you do that, open the app as usual.

If the above steps weren’t helpful, please contact us at support@brella.io or send us a message through our live chat on our website. We'll help you as soon as we can!

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