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My Account: Merging duplicate accounts

Learn if you can merge duplicate Brella accounts if you created multiple.

To be covered: 

Intro

If you created multiple Brella accounts, you can't merge them into one account. However, you can delete unnecessary accounts in favor of the one you'd like to use. Please ensure to delete the correct one, as deleted accounts are not recoverable.

Details

If you want to continue using Brella with only one account, please delete the other one. Remember that all data (including your profile, interests, and meetings) will be removed from the deleted account, so make sure to delete the correct one.

After you delete all unnecessary accounts, sign in with the right email, set up your profile, explore the platform, and connect with other participants.

⚑️Note: It is not possible to merge these accounts into one. Please ensure to delete the correct one as deleted accounts are not recoverable.


Last updated in July 2023

Written by Yusra Mohideen 

If you didn’t find an answer to your questions, please contact the Support Team here.

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