Help Center
Training Sessions
Contact us
Sign in
Resolving issues
For Event Organizers
📖 Attendee registration
📖 Details of your event
📖 Customization
📖 Matchmaking & Interests
📖 Schedule & Widget
📖 Attendees & Groups
📖 Speakers
📖 Streams
📖 Breakout rooms
📖 Sponsors & Booths
📖 Sponsor Ads
📖 Event info pages
📖 Announcements & Reminder emails
For Attendees & Sponsors
📖 Frequently Asked Questions
📖 Signing in & joining events
📖 Manage your Brella account
📖 How meetings work
📖 Your schedule & availability
📖 Navigating the event
📖 Make the most of Brella
📖 Sponsoring an event
What's new?
Getting Started with Brella
1. What's Brella & Admin Panel?
2. Setting up your event details
3. Networking at Brella
4. Participant engagement
5. Start building your event
6. Onboarding associates
7. Communications
8. Checklists before going live
9. Post-event
Tips for Organizers
📖 Best Practices
📖 Tips
📖 Media Dimensions and Formats
Using Brella with other tools
Event Data & Analytics
📖 Engagement Overview
📖 Brella Traffic Analytics
📖 Export Files
Resolving issues
Web App (next.brella.io)
Mobile App (iOS & Android)
Explore Brella
📖 Pricing questions
📖 Platform questions
📖 Event basic setup questions
Brella Dictionary
Back to home
Help Center
Resolving issues
For Event Organizers
📖 Attendee registration
📖 Details of your event
📖 Customization
📖 Matchmaking & Interests
📖 Schedule & Widget
📖 Attendees & Groups
📖 Speakers
📖 Streams
📖 Breakout rooms
📖 Sponsors & Booths
📖 Sponsor Ads
📖 Event info pages
📖 Announcements & Reminder emails
For Attendees & Sponsors
📖 Frequently Asked Questions
📖 Signing in & joining events
📖 Manage your Brella account
📖 How meetings work
📖 Your schedule & availability
📖 Navigating the event
📖 Make the most of Brella
📖 Sponsoring an event
What's new?
Getting Started with Brella
1. What's Brella & Admin Panel?
2. Setting up your event details
3. Networking at Brella
4. Participant engagement
5. Start building your event
6. Onboarding associates
7. Communications
8. Checklists before going live
9. Post-event
Tips for Organizers
📖 Best Practices
📖 Tips
📖 Media Dimensions and Formats
Using Brella with other tools
Event Data & Analytics
📖 Engagement Overview
📖 Brella Traffic Analytics
📖 Export Files
Resolving issues
Web App (next.brella.io)
Mobile App (iOS & Android)
Explore Brella
📖 Pricing questions
📖 Platform questions
📖 Event basic setup questions
Brella Dictionary
Resolving issues
Having a technical issue? Go through the troubleshooting guides to detect and resolve the issue in quick steps.
Web App (next.brella.io)
Brella's troubleshooting steps for any technical inconvenience (step-by-step)
Troubleshooting steps for Strong Firewall Security Setup
Troubleshooting steps for Live Streaming in Brella for Organizers
Troubleshooting steps for Announcements settings
Troubleshooting steps for Brella Breakout Rooms
Troubleshooting steps for Audio Settings
Troubleshooting steps for Meetings
Troubleshooting steps for Chats
How to clear the cache on my computer?
See more
Mobile App (iOS & Android)
How to delete the issue of “phantom” notifications on the mobile app?
How to clear the cache on the mobile app?
