An initial sound set up and troubleshoot guidance when experiencing issues with the sound on your Brella event.
Where to check your sound settings:
👉 If you are using a PC:
👉 If you are using a Mac:
1. Go to System preferences
2. Select Sound
3. Check your Output device and how it is working.
👉 Sound settings on the browser:
👉What to do when watching multiple streams?
Watch a stream at a time to avoid audio issues. We suggest muting tabs that are not being actively watched. You can mute tabs on your browser Google Chrome in two ways.
- Option 1: Right-click on the tab you want to mute and select Mute site.
- Option 2: Navigate to the lock icon on the browser field and click on the Sound category and select Mute.
💡 Tip! Before attending any virtual meetings on Brella, you can check beforehand how to prepare for your virtual meetings.
Last updated on February 2021.
Written by Stephanie Campano Valenzuela.
If you didn’t find an answer to your questions, please contact the Support Team here.