📖 Troubleshoot Package

Troubleshoot Package: Stream sound issues

Learn how to activate sounds before a session

If you're attending an event in Brella and the Sound of the session is not working, this can be for a few reasons. To fix it, follow the steps below:

  1. Check the video or live session bottom bar and make sure your sound icon is activated.
  2. Go to the top search bar of your browser, click on the lock icon and make sure the sound is allowed.


3.     Check the sound settings on your computer if the Sound still does not work.

Last updated on November 2021. 

Written by Nita Kumpu. 


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