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  3. πŸ“– Frequently Asked Questions

How can I join an event?

You can join an event by using a unique join code or an invitation link sent to you by the event organizer.

βœ”οΈ Requirements to join an event in Brella:

  1. You need a join link or join code. Each event has a specific join code. Typically, the event organizer will share the join code & join link in the registration or confirmation email πŸ“«, so please check your email inbox and search for these. 

    ❗Brella cannot share any join code with any participant due to privacy policies. If you've lost your join code/link, please get in touch with the event organizers immediately.
  2. If you are using your laptop πŸ’», go to next.brella.io and create a Brella account if you don't have one yet. OR click on the join link given in your email and follow the steps given in the platform.
  3. If you are using your smartphoneπŸ“±, download the Brella app from the App Store or Google Play, sign in, and input the join code.

    ❗To use Brella, you need at least Android v 6.0+ or iOS 9.0+.
  4. After signing in with either the mobile or web app, you will be prompted to enter a join code and continue with creating an event profile. Once you are done with the profile creation, you can start exploring the event.
  5. Brella generally opens according to the event's organizer plan. If you haven't received an invitation link or join code by then, please contact your event organizer.

πŸ‘‰ Sign in to Brella by following the steps in the video:

Watch this video to learn how to join a Brella event in 2 minutes.

 


Last updated in July 2021. 

Written by Wendy RendΓ³n

 me-rounded

If you didn’t find an answer to your questions, please contact the Support Team here.

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