📖 Event Onboarding | Stage 3
      Back to home
      1. Help Center
      2. I am an Event Organizer
      3. 📖 Event Onboarding | Stage 3

      Event Onboarding: QR Codes with Invites

      Learn how to use invites to create QR codes and how to scan it on Brella Mobile App or an attendee's badge.

      QR-contact-scanner

      To be covered:

      Note! This feature is available only for hybrid and in-person events.

      ❗Note: To use lead scanning, sponsor representatives must be linked to a virtual booth and a sponsors group.

      Create QR codes with invites

      1. Go to the admin panel (manager.brella.io)
      2. Make your event invite-only by following these steps
      3. After that, navigate to People tab, then Invites
      4. Create invites by following these steps.
      5. After creating invites successfully, export the list of invites and there you'll find a column with qr_string that will allow to generate QR codes with a generator.

      There are plenty of QR code generator on the internet. Use a reliable one and create them by importing the list. 

      Scanning QR codes as a sponsor representative and attendee

      There are two types of scanning personal QR codes in Brella:

      As a sponsor representative As an attendee
      • You can scan anyone’s QR code from the Brella app, where you will see the attendee's profile (i.e. Brella user) and be able to connect with them (through chat messages or one-on-one meetings)
      • You can also save them as a lead/prospect on your company's booth and make relevant notes. To see how it works, go to Sponsor Execution: QR Lead Scanning.
      • You will see the attendee's profile (i.e., the Brella user) and be able to connect with them (through messages or one-on-one meetings). To see how it works, go to Mobile App: QR Contact Scanning.



      Scanning QR codes at Public & Invite-only events

      • At public events: sponsors and attendees can scan anyone's QR code from the Brella App after joining the event in Brella.
      • At Invite-only events: sponsors and attendees can scan anyone's QR code from the Brella App but the scan result will vary depending on the number of invites and invite status. Let's see below the different cases scenarios participants might encounter at your event:
        • Invite has one seat and that seat is used (the QR code is either on attendee’s badge or inside Brella)
          • If you are a sponsor then you will see that attendee (i.e. the Brella user) and be able to connect with them and save as a lead.
          • If you are an attendee then you will see that attendee (i.e. the Brella user) and be able to connect with them.
        • Invite has one or multi-seat and no seats are used (i.e. the QR code is outside of Brella - e.g. on an attendee’s badge in real-life scenario).
          • If you are a sponsor then you just see the invite information, but don’t see the attendee (i.e. no Brella user) and can't save as a lead in your list.
          • If you are an attendee, then you see “no attendee found.”
        • Invite is multi-seat and at least 2 seats were used
          • If you are a sponsor then you will see the attendee that used up the invite last, chronologically, (i.e. the Brella user) and be able to connect with them and save as a lead.*
          • If you are an attendee then you will see the attendee that used up the invite last, chronologically, (i.e. the Brella user) and be able to connect with them.
          • * if you scan the invite QR code and 2 attendees joined on the same day, then it’s the first one, if they joined on different days then it will be the last one.

      Common errors found when scanning

      • If you scan QR codes from different events, you will get "attendee not found."

       

       

      Last updated on September 2022. 

      Written by Stephanie Campano Valenzuela. 

      Stephanie-rounded

      If you didn’t find an answer to your questions, please contact the Support Team here.