This article explains the definitions you will find on the session's analytics page on the admin panel.
Before reading about your session traffic analytics, it's vital you know what Brella is tracking:
- Brella tracks participant's interactions (views only) in a session before and during the event.
- If you wish to understand who watched the session during the event, you need to export the traffic data and analyze participants' interactions per date and time.
- If you wish to understand what session is the most popular, you need to export the traffic data and analyze participant's traffic per session.
This article will walk you through the admin panel's session traffic analytics dashboard in the Admin Panel:
- How to view a Session's Traffic Analytics
- How to see Session's Traffic Analytics per participant
- What link was being tracked per session?
- How many times and for how long has an attendee watched a session?
🚨Can't you see data in the Traffic Analytics tab? To see data in the Sessions you need to fill in the Stream URL field of the session in the Schedule tab on the Admin Panel.
👍 Tip: You can export the attendee's list from the admin panel, which will help you combine and understand participant traffic data in detail. You can share this with your Analyst.
To view a session's traffic analytics
- Go to the Admin panel.
- Navigate to Schedule, and click on Edit under the session you'd like to view.
- Then click on Traffic Analytics. On this tab, you will see the traffic analytics per participant.
To see Session's Traffic Analytics per participant
When you land on the Traffic Analytics sub-tab of a session, you'll see this table:
You will see a list of all the attendees who visited and watched this specific session. At first glance, you'll see the: Name, Job Title, Company, View Count, and Total Time.
View count and Total time are the metrics that tell you how popular a Session was, the higher the view count, the more viewers this session got.
View count is the total number of times this person clicked on the session card. A view count is counted every 2 mins. So, if you click 15 times within 2 mins, Brella will count it as 1 view count only.
Total time is the full time this person watched the session.
* View Count and Total Time are not correlated.
Since the View count is the number of times, a person clicked on the session card, including if you kept on the session page for a while. In contrast, the Total Time only includes the number of times an interaction has started and the duration you spent watching the page even if it was open in the background too.
❗ Note! If you see 'undefined' in the Name list, this means an attendee has been removed from the event in the admin panel, or s/he has deleted her account.
Learn what link was being tracked per session
When you expand the attendee details by clicking on the sign '+' on the photo icon's left side, you'll get more details on how many times he joined the stream and literally watch the session.
There you'll see new subjects for each item. At first glance, you see the Type, Title, URL, Interaction Count, and Total Time.
Type is the type of link you added to the session.
Title is the name you gave to this link when adding it to the admin panel.
Url is the link you added to the Stream/Video URL.
Interaction Count is the number of times this attendee clicked on the item in the session card.
Total Time is the whole time he spent watching this session/page.
❗Important: These metrics track the clicks and views done by attendees in Brella, not the link you input on the Streams (page). E.g. If you add the same link to a sponsor’s virtual booth/stream tab/session URL, you’ll get stats for each tab based on the page, not the link.
Learn how many times and for how long an attendee watched a session
If you want to see at what time and for how long a person watched the session, click on the '+' icon, under Interactions you'll see the sessions* this participant did before and during the event.
At first glance, you'll see Start Time, End Time, and Duration.
Start Time is the time they started a new session after clicking on the Session card and the time started running.
End Time is the time they closed the page (session) after clicking on the session card and the time stopped running.
Duration is the total time between the start time and end time.
💡*Interaction or Session: in this case counts as the number of times an attendee watched the session for longer than 1 second. In this case, Kimmo interacted with the session 15 times with a total time of 55minutes 20 seconds.
- As soon as you land on the session page, Brella starts tracking your activity by creating a session (interaction).
- If you stay longer than 2 mins, Brella will continue tracking your activity in the same session.
- If you stay less than 2 mins on the stream page and don’t come back to the page, Brella will keep your time from the time you landed until you left this session. But, if you come back to this session within 2 mins, then Brella will keep tracking your time in the same session slot. Then, if you come back after 2 mins to the stream page, Brella will create a new session counting your time after the time you joined.
For example, if you click 15 times within 2 mins, Brella will count it as 1 session only. If you click two times on Brella, but you are still watching the content and doing other stuff on the browser after two minutes, it will be counted as a new session.
🔍 Note! If you see 'undefined' in the Name list, this means an attendee has been removed from the event in the admin panel, or s/he has deleted her account.
Last updated on September 2021.
Written by Stephanie Campano Valenzuela.
If you didn’t find an answer to your questions, please contact the Support Team here.