📖 Announcements & Reminder Emails
  1. Help Center
  2. For Event Organizers
  3. 📖 Announcements & Reminder Emails

Pending Notifications Reminder Emails

Send reminder emails to attendees that have pending meeting requests. This may prompt them to accept or decline a meeting request, which improves the overall networking experience.


Scheduling these emails is optional, but we have found that these emails significantly improve meeting and adoption rates.

💡 These emails are sent out only to participants who have pending meeting requests.

What are pending notification reminder emails?

The purpose of these emails is essential to increase participant pre-engagement and adoption.

They are sent to remind attendees to check their profile in Brella and accept, decline, or reschedule pending meeting requests.

This type of email is automatic and cannot be customized at the moment. Below you can see the screenshot of what your attendees will receive from the event panel.

Schedule pending notifications reminder emails

We suggest this timeline to schedule these emails for your event:

When? Time Type of email
3 days before in the morning 1st Pending notifications reminder email
1 day before in the afternoon 2nd Pending notifications reminder email
On the 1st day of the event in the morning 3rd Pending notifications reminder email
1 day before the event in the morning Event reminder email
  1. Go to the Admin Panel.
  2. Select Communications.
  3. Under Emails, you will find two types of reminder emails.
  4. Add your first email by clicking on +Add reminder. You can send as many pending meeting reminder emails as you need.
  5. When done with the scheduling, press Save.

Once you are done, these emails will be saved by Brella and delivered based on the event time zone. So if your event time zone is Amsterdam GMT -5:00, the first email shown in the image above will be sent at 9:00 AM, New York Time.

👉Note! Do not schedule pending notification reminder emails for immediate sending, have at least 5 minutes between scheduling and sending.

Delete pending notifications reminder emails

To delete a pending notification reminder email, you need to click on the "X," and it will be removed immediately.

After making changes, remember to click Save.

Screenshot 2020-11-26 at 17.42.23

Last updated on March 2021. 

Written by Stephanie Campano Valenzuela. 


If you didn’t find an answer to your questions, please contact the Support Team here.