Tip! Add Brella's Troubleshooting Steps Infographic to the Event Info Pages

To facilitate faster solutions for small technical issues, you can add Brella's troubleshooting infographic to the Event info section.

Sometimes technology does not work as we expect, and having events moved to a virtual environment makes us encounter technical troubles along the way.

You can ease your attendees' issues by adding the Event Info section, our most common Troubleshooting steps Infographic.

You can download the infographic 👉 here

🌁 Add as an Image

  1. Go to the Admin Panel.
  2. Click on the Event info tab.
  3. Press > 'Create new'.
  4. Add a title, i.e., "❓Need help with Brella."
  5. Select Page type > 'Editor'. 
  6. Insert the Infographic as an image from the icon on the text bar. 
  7. Save changes at the bottom of the page.
⚡Note: Adding it as an image does not allow for zooming in. If you prefer a version that can allow you to zoom in/out, you can upload the infographic as a website.  See below ⬇

image troubleshooti

📎 Add as a Website

  1. Go to the Admin Panel.
  2. Click on the 'Event info' tab.
  3. Press > 'Create new'.
  4. Add a title, i.e., "❓Need help with Brella."
  5. Select Page type > 'Website'. 
  6. Insert the Infographic embedded link.
  7. Save changes at the bottom of the page.

add. troubleshooting web

💡 Tip: You can also facilitate our main help source to your attendees using the Contact us form link https://help.brella.io/contact-us.

You can add it to your Event info as a:

  • Website link OR
  • As an Editor using the hyperlink tool 

hyperlink icon

 


Last updated on June 2021. 

Written by Stephanie Campano Valenzuela. 

Stephanie-rounded

If you didn’t find an answer to your questions, please contact the Support Team here.

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