Help Center

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Help Center

For Attendees

For Attendees

Learn how to resolve your issue, navigate the platform and have a great event experience on next.brella.io and on the Android/IOS app

How can I join an event?

📖 Using Brella for the first time

Signing in to Brella for the first time

Start networking on the People tab

Setting up your profile for networking

Brella account vs. Event Profile

Browser and platform support for Brella

How to view the past content of an event in Brella

Notifications: How do I get notified about meeting and chat requests?

Joining a meeting through the mobile app as a virtual, in-person, and hybrid event

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📖 Joining an event in Brella

Joining an event on Brella

Joining a past event

How to edit my event profile?

Change your Interest selections on your profile

I’ve changed my profile picture, but I still see the old one. What should I do?

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📖 Managing your Brella account

My account: How to edit my account?

My account: Changing profile photo and cover photo

My account: Selecting a time zone

My account: Notifications

Delete my account

Can I recover my account?

How can I change the email address of my Brella account?

Do I need to create a new account for each event?

I accidentally created multiple accounts. I’d only like to use one of them. Can I delete my other account?

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📖 How chats work

Networking without suggesting a meeting -> Chat instead

Interacting with others through the chat on schedule, streams, sponsors booths, and sessions

📖 How meetings work

Understanding the 1:1 Brella Meetings

Test and prepare for a Brella virtual meeting

How to suggest a meeting as a virtual attendee?

Where can I find my 1:1 meeting as a virtual attendee?

Where is my meeting location as an in-person attendee?

How to invite others to my meeting room as a virtual attendee?

Required browser and device support for Brella meetings

How can I cancel or reschedule a meeting?

What does 'waiting for an answer' mean?

Find relevant connections by filtering attendees per interest topics and goals

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📖 Your schedule & availability

Create your own event agenda with Bookmarks

Set your networking availability on Brella

Set your networking availability (per timeslot)

Set your networking availability (per day)

Availability during bookmarked sessions

Schedule filter explained

What is Calendar sync? > Connect your event agenda to your calendar

Why is my Calendar sync not working?

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📖 Navigating the event

How to join a breakout room meeting?

Navigate your event: Breakout rooms

Navigate your event: Streams

Navigate your event: Virtual booths

Navigate your event: Schedule timeslots

Navigate your event: Speakers

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📖 Make the most of Brella

Bookmark People, Sessions and Speakers

Enable desktop notifications

How to set push notifications on my mobile app?