Help Center

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Help Center

For Attendees

For Attendees

Learn how to resolve your issue, navigate the platform and have a great event experience on next.brella.io and on the Android/IOS app

📖 Using Brella For The First Time

Signing in to Brella for the First Time

Setting up Your Profile for Networking

Start Networking in the People Tab

Brella account vs. Event Profile

My account: How to edit my account?

Browser and platform support for Brella

Joining a past event

How to view the past content of an event in Brella

Notifications: How do I get notified about meeting and chat requests?

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📖 Networking: 1-1 Meetings & Chat

1:1 Meeting Statuses

Understanding the 1:1 Brella Meetings

Test and prepare for a Brella virtual meeting

How to Suggest a Meeting as a Virtual Attendee?

Where can I find my 1:1 meeting as a virtual attendee?

Where is my meeting location as an in-person attendee?

How to invite others to my meeting room as a virtual attendee?

Required browser and device support for Brella meetings

How can I cancel or reschedule a meeting?

What does 'waiting for an answer' mean?

Find relevant connections by filtering attendees per interest topics and goals

Interacting with others through the chat on schedule, streams, sponsors booths, and sessions

Networking Without Suggesting a Meeting -> Chat Instead

What Does "Meeting Requests Remaining" Mean?

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📖 Your Schedule & Availability

Create your own event agenda with Bookmarks

Set your networking availability on Brella

Set your networking availability (per timeslot)

Set your networking availability (per day)

Availability during bookmarked sessions

Schedule filter explained

What is Calendar sync? > Connect your event agenda to your calendar

Why is my Calendar sync not working?

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📖 Navigating The Event Platform

How to join a breakout room meeting?

Navigate your event: Breakout rooms

Navigate Your Event: Streams

Navigate your event: Virtual booths

Navigate your event: Schedule timeslots

Navigate your event: Speakers

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📖 Using Brella On The Mobile App

QR Contact Scanning (Attendees)

Chatting on Mobile App

Joining a meeting through the mobile app as a virtual, in-person, and hybrid event

📖 Make The Most Of Brella

Bookmark People, Sessions and Speakers

Enable desktop notifications

How to set push notifications on my mobile app?