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Help Center

Attendee help

Attendee help

Login problems

How can I join an event?

I don’t know how to sign in to Brella. Where can I do that?

I don’t remember my password

I tried to sign in to Brella but I got ”Server error”. What’s going on?

Where is the location for the meetings?

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Account problems

How can I change my interests?

How do I create an account with Brella?

Why I cannot change my email?

I can’t see any of my meetings or chats! What’s going on?

Do I need to create a new account for each event?

I have used Brella in another event before. Can I use the same account in this event also?

Am I able to meet with event organizers or event sponsors?

How can I change my email address?

How I can delete my profile?

Do I have to show my email to other attendees?

I accidentally created multiple accounts. I’d only like to use one of them. Can I delete my other account?

I’ve changed my profile picture, but I can still see the old one. What should I do?

Can I create my own Brella account?

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How meetings work

How can I cancel meetings?

If somebody requests a meeting, do I get notified and how?

Am I able to invite others to my meetings?

I can’t make my meeting, what should I do?

I got automatically a meeting table from Brellabot but I want to meet elsewhere, what should I do?

If the other party doesn’t show up to our meeting, what should I do?

How do Brella meetings work?

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Meeting problems

I want to meet someone but I don't see any available meeting slots, what can I do?

What does 'waiting for an answer' mean?

I’ve been getting so many meeting requests, but I don’t have time to take them all. What should I do?

How does rescheduling and declining meetings work?

Other problems

I have a technical problem, where can I get support?

Are you GDPR compliant?

What are the privacy rules?

I can’t find the seekings and offerings tab. What should I do?

Which platforms and operating systems are compatible with Brella?

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